Chelsea Carpet Doctor FAQ

Frequently asked questions

General Questions

Yes, an appointment is necessary although sometimes we might be able to fit in a same-day visit without notice.

Yes, we need access to a tap and power socket.

Yes, we are, up to £1 million! Our insurance certificate is available on our website, fully and transparently.

Yes, we often can however we will notify you of what we can accommodate on a case-by- case basis.

You will be given an arrival window for your cleaning date.

If our schedule allows it we are always happy to accommodate.

You certainly can subject to size and scope of cleaning.

Honestly not much. A good carpet hoover would help. If you could also ensure the carpet is clear of small items i.e. shoes, toys, clothing or anything similar, that would be great!

Sure! We do this frequently especially when we service estate agents.

They absolutely are! We only use environmentally friendly cleaning solutions that give proper results.

No, there isn't.


We accept all major credit cards, PayPal, Apple Pay, cash and even Klarna. Payment can be made either by phone or online secure link.

Payment must be made upon completion of service.

As secure as it can possibly be hence we work with Stripe payments.

No, we do not.

Chelsea Carpet Doctor

32 Draycott Place, London SW3 2SA

020 7205 2029

Operating hours

  • MON - FRI: 8:00 AM - 8:00 PM
  • SAT - SUN: 10:00 AM - 4:00 PM

Areas Covered

  • Battersea
  • Belgravia
  • Chelsea
  • Fulham
  • Hammersmith
  • Kensington
  • and many more...
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